Authors

Philipp Kundratitz

Maker of Survser

Philipp is a product manager, developer and an entrepreneur. Before joining the world of technology, he was a professional snowboarder on the austrian national team. Now he lives in Barcelona, from where he creates digital products.

Philipp Kundratitz

Most recent articles by Philipp Kundratitz

How to calculate NPS

Master NPS: How to Calculate Net Promoter Score

Understanding how to calculate NPS (Net Promoter Score) is crucial for measuring customer loyalty. Start by surveying your customers, categorize their responses, and use a simple formula for NPS: how to calculate it effectively. This guide will explain each step to ensure you get reliable results.