Customer Survey Templates
Explore our collection of customer survey templates and draw inspiration for better understanding your customers.
How likely are you to recommend our product to someone else in your position?
Can you tell us more?
NPS Survey
Assess customer loyalty and satisfaction by determining their likelihood to recommend your product or service.
How satisfied are you with our product?
Can you tell us more?
CSAT Survey
Quantify immediate customer sentiments about a particular interaction or experience with your product.
How disappointed would you be if you could no longer use our product?
Can you tell us more?
Product Market Fit Survey
Evaluate how well your product meets market needs and how essential it is to your users.
Why did you cancel your subscription?
Can you tell us more?
Exit Survey
Capture the reasons why your customers abandon your product and identify your weaknesses.
Where did you first hear about our app?
Marketing Attribution
Understand how your users discover your app and optimize your marketing efforts.
Which word best describes your view of our brand?
Can you name any of our competitors?
Brand Perception Survey
Learn about your brand's perception and how it is perceived by your audience.
Did you discover a bug?
Please let us know what happened
Thank you, we will let you know once this is resolved!
Bug Report
Gather feedback from users who have experienced a bug or technical issue.
Was this article helpful?
Did you have any questions we couldn't answer?
Please let us know how we can improve
Help Article Feedback Survey
Get feedback on help articles and learn how to improve.
What type of content would you like to see more of?
Content Preference Survey
Learn which type of content your users prefer.
Request a feature
What would you do to improve our product?
Thank you for your suggestion!
Our team will review your idea as soon as possible.
Feature Request Survey
Collect ideas and feedback from your users about new features.
What feature would you like to see next?
Thank you for your feedback!
Our team will consider your opinion in the planning process.
Roadmap Prioritization Survey
Understand which features your users want to see most.
Are you interested in being a beta tester for new features?
How can we reach you?
We will send you details about our beta users program.
Thank you for your interest!
You will hear from us soon!
Recruit Beta Testers
Identify users who are interested in testing beta features.
How easy was it to get the help you needed?
Customer Effort Survey
Measure the ease of your customer's experience with your product or service.
What do you think about the recent improvements we made on our product?
Improvement Follow Up Survey
Get feedback about a recent improvement or change to your product.
What are you looking for?
This helps us understand how we can best help you.
How can we reach you?
Our team will let you know how our service might be able to help you.
Lead Qualification Survey
Qualify leads and identify potential customers.
What is your budget range for this project?
This helps us tailor our proposal.
Project Proposal Survey
Gather information to create a project proposal.
What do you think about our product customization options?
Are there any other customization options you are missing?
Let us know how we can improve our offering.
Would you like to be notified?
Let us know how we can reach you.
Product Customization
Discover which product customization options your customers want.
Do you feel we offer a good range of products?
How can we improve our product range?
Product Range Feedback
Understand if your visitors are satisfied with your product range.
How important is the environmental aspect of our products to you?
Environmental Concerns
Understand if your visitors are concerned about the environmental impact of your products.
Why do you want to return your order?
Return Reason
Understand why your customers want to return their orders.
Before you go, can you tell us why you are leaving?
Exit Intent Survey
Understand why your customers are leaving your website.