Customer Feedback

Learn about common tools and best practices for collecting and acting on customer feedback.

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How to calculate NPS

Master NPS: How to Calculate Net Promoter Score

Understanding how to calculate NPS (Net Promoter Score) is crucial for measuring customer loyalty. Start by surveying your customers, categorize their responses, and use a simple formula for NPS: how to calculate it effectively. This guide will explain each step to ensure you get reliable results.

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