NPS Survey Template
NPS Surveys can be great to better understand how you can help your customers, and allow you to act accordingly to grow your business.
Keep reading to learn how to build and to use NPS Surveys effectively.
How likely are you to recommend our product to someone else in your position?
Can you tell us more?
NPS Surveys Use Case
Measures customer loyalty by asking how likely they are to recommend a product or service, helping businesses track satisfaction and predict growth.
When to Use NPS Surveys
Display periodically or after a customer has passed a significant interaction or milestone with your product.
NPS Surveys Questions
Here are some example questions you can use to build your own NPS Surveys.
How likely are you to recommend our product to someone else in your position?
Format: NPS Scale
Answer Options
Scale from 1-10
1-6 = Detractor, 7-8 = Passive, 9-10 = Promoter
Can you tell us more?
Format: Text / Form
Answer Options
Text field for the respondee to express the response freely
NPS Surveys with Survser
If you are looking to add NPS Surveys to your digital product or website, Survser can help you get started in minutes.