Exit Survey Template
Exit Surveys can be great to better understand how you can help your customers, and allow you to act accordingly to grow your business.
Keep reading to learn how to build and to use Exit Surveys effectively.
Why did you cancel your subscription?
Can you tell us more?
Exit Surveys Use Case
Capture the reasons why your customers abandon your product and identify your weaknesses.
When to Use Exit Surveys
When user canceles subscription or deletes account
Exit Surveys Questions
Here are some example questions you can use to build your own Exit Surveys.
Why did you cancel your subscription?
Format: Multiple Choice
Answer Options
- Too many bugs
- Missing features
- Don't need the solution
- Too expensive
- Other
Can you tell us more?
Format: Text / Form
Answer Options
Text field for the respondee to express the response freely
Exit Surveys with Survser
If you are looking to add Exit Surveys to your digital product or website, Survser can help you get started in minutes.