CSAT Survey Template
CSAT Surveys can be great to better understand how you can help your customers, and allow you to act accordingly to grow your business.
Keep reading to learn how to build and to use CSAT Surveys effectively.
How satisfied are you with our product?
BottomUnsatisfiedTopSatisfied
Can you tell us more?
CSAT Surveys Use Case
Quantify immediate customer sentiments about a particular interaction or experience with your product.
When to Use CSAT Surveys
Post-interaction or after feature use.
CSAT Surveys Questions
Here are some example questions you can use to build your own CSAT Surveys.
How satisfied are you with our product?
Format: CSAT Scale
Answer Options
Scale from 1-3, labeled Unsatisfied to Satisfied
Can you tell us more?
Format: Text / Form
Answer Options
Text field for the respondee to express the response freely
CSAT Surveys with Survser
If you are looking to add CSAT Surveys to your digital product or website, Survser can help you get started in minutes.